Contact & Frequently Asked Questions2018-02-06T10:35:19+00:00
CONTACT US NOW

Our Garden Helper Customer Services Team are Happy to Answer All Questions About Your Order, Plants or Plant Care

Our Garden Helper Team also take care, water & feed our plants to ensure they are strong & healthy, so we aim to answer all questions within 2 workings days.

FREQUENTLY ASKED QUESTIONS
Where Is The Jungle London Based?2018-02-06T10:27:26+00:00

We are based in Aldgate, Central London. Our Garden Helpers are also our Customer Support Assistants, so we are able to answer all questions about our plants as we are Plantsperts (Plant Experts)! We post our plants all over the UK via Royal Mail & try to personally deliver most of our London plant orders as its always nice to see a friendly face!

How Long Does Indoor Plant Delivery Take?2018-02-21T17:34:39+00:00

We try to deliver all of our Indoor Plants within 3-10 working days of receiving your payment. Orders made before 3pm will be processed on the same day, orders after 3pm will be processed on the following working day. We prefer to use Royal Mail for our deliveries as they are reliable & predictable. All of our plants are safely packaged & arrive watered & ready to give you all of their Green-Love.

Some plants make take up to 14 working days to arrive depending on the season.

Do We Provide Indoor Plant Pots?2018-02-06T10:27:26+00:00

All of our Indoor Plants are delivered to you inside standard indoor planter pots. Leaving you to find unique plant pots in vintage shops to create your own “Green-spiriation” that we can add to our website gallery & show off your creativity to the world.

Do We Provide Indoor Plant Care Advice?2018-02-06T10:36:45+00:00

Yes all of our Garden Helpers are fully trained to provide you with Indoor Plant Care Advice, we are happy to:

  • Help you pick the right plants for your indoor space
  • Help you keep your plant alive
  • Provide advice on the best indoor plant pots use

What is Your Refund Policy?2018-02-06T10:27:25+00:00

We are happy to provide a full refund on all orders as long as your plant is still in its original condition & you let us know within 24 hours of receiving your plant.

We only have one rule :)! You will have to arrange for your plant to be delivered back to us safely. That is it :)!

WE ARE HERE TO HELP

Need some help? Fill out the contact form below and our Garden Helper Team will be in touch!

[contact-form-7 id=”626″ title=”Contact Page”]

INDOOR PLANTS BY ROOM

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INDOOR PLANTS BY TYPE

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